Buscar en Mind w/o Soul

lunes, marzo 17, 2008

Tipos de ayuda en software

A Summary of User Interface Design Principles

In an essay in [LAUR91] it states that are five basic types of

help, corresponding to the five basic questions that users ask:

  • 1. Goal-oriented: "What kinds of things can I

    do with this program?"
  • 2. Descriptive: "What is this? What does this

  • 3. Procedural: "How do I do this?"
  • 4. Interpretive: "Why did this happen?"
  • 5. Navigational: "Where am I?"

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