Cómo diseñar las interfaces para hacer que la gente aprenda a manejarlas más allá de un nivel básico
The Perpetual Super-Novice :: UXmatters When people make use of a product, their main goal is almost always to complete a task, not
learn more about the product itself. And when they are of a mind to
learn about the product, they often aren’t using it, or
don’t even have access to it.
The Perpetual Super-Novice :: UXmatters When people make use of a product, their main goal is almost always to complete a task, not
learn more about the product itself. And when they are of a mind to
learn about the product, they often aren’t using it, or
don’t even have access to it.
But maybe there are ways of activating
intrinsic motivation from within a system. First, let’s think
about what kinds of learning goals people have for digital products.
They typically have one of these goals:
- They want to learn how to automate a task or accomplish something they’ve never done before.
- They
want to learn how to do something they’re already doing in some
other way, and do it either more efficiently, in a more expert manner,
or with more fine-grained control.
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