Estandar ISO para usabilidad

ISO standard for usability of everyday products

Measuring the usability of everyday products

ISO have released a new standard for measuring the usability of every day products, like ticket machines, mobile phones and digital cameras. This standard, ISO 20282, includes test methods for quantifying the usability of consumer products to ensure they meet a pre-defined quality level. This development is exciting because the standard's focus on usability measurement reflects a sea change in the evolving practice of usability. — David Travis, June 2, 2008