Open source usability

http://blog.mozilla.com/faaborg/2010/04/22/dont-talk-about-users/

How can we convert current developers in open source projects to have a skill set equivalent to what academia or a corporation would consider to be formally trained user experience professional? The approach we propose consists of embedding HCI concepts and practices directly into the tools that control an open source community’s work flow.

Lista de palabras clave (keywords) sobre usabilidad que se van a añadir a Bugzilla en el proyecto de Firefox:
http://spreadsheets.google.com/pub?key=tJxF8zTuLdEj9pUcxnLAemA&output=html