A technique for taking notes during a field-research session with users, in particular for user testing.
Also: The 5 habits of highly effective field researches
Code | Definition description |
---|---|
X | Usability problem |
D | Duplicate usability problem (described earlier) |
V | Video highlight — an "Ah-ha!" moment |
C | Comment (general comment by participant) |
P | Positive opinion expressed by participant |
N | Negative opinion expressed by participant |
B | Bug |
F | Facial reaction (e.g. surprise) |
H | Help or documentation accessed |
A | Assist from moderator |
G | Gives up or wrongly thinks finished |
I | Design idea (design insight by logger) |
M | Misc (general observation by logger) |
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