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martes, septiembre 07, 2010

User tests - Data logging


A technique for taking notes during a field-research session with users, in particular for user testing.

Also: The 5 habits of highly effective field researches

Marker definitions
Code Definition description
X Usability problem
D Duplicate usability problem (described earlier)
V Video highlight — an "Ah-ha!" moment
C Comment (general comment by participant)
P Positive opinion expressed by participant
N Negative opinion expressed by participant
B Bug
F Facial reaction (e.g. surprise)
H Help or documentation accessed
A Assist from moderator
G Gives up or wrongly thinks finished
I Design idea (design insight by logger)
M Misc (general observation by logger)

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